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Privacy Policy

Effective Date: April 2025
Last Updated: March 2026

Rezolution (a proprietary brand of Secure Debt Management Consultants Pvt. Ltd.) (“Rezolution”, “we”, “our”, “us”) is committed to protecting personal data and maintaining transparency in how information is handled.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

This policy applies to information collected through our website (www.rezolution.in), communications, and professional interactions.

1. Scope of This Policy

This policy applies to:

  • Website visitors
  • Prospective clients and partners
  • Job applicants and candidates
  • Individuals who contact us via email or other communication channels

This policy does not govern personal data processed by Rezolution on behalf of lenders or clients in the course of debt resolution services. Such data processing is governed by contractual agreements with respective clients.

2. Categories of Personal Data We Collect

Depending on the nature of interaction, we may collect:

  1. a) Contact Information : 
  • Name
  • Email address
  • Phone number
  • Company name and designation
 
  1. b) Recruitment Information
  • Resume / CV
  • Professional qualifications
  • Employment history
  • Any information voluntarily submitted by candidates
 
  1. c) Website Usage Data
  • IP address
  • Browser type and device information
  • Pages visited
  • Website interaction metrics (via analytics tools)
 
  1. d) Communication Data
  • Emails or correspondence sent to us
  • Meeting notes or inquiry details
 

We do not collect sensitive personal data through our website unless voluntarily submitted.

3. Purpose of Processing

We process personal data for legitimate business purposes, including:

  • Responding to inquiries and business communications
  • Evaluating job applications
  • Improving website functionality and performance
  • Maintaining internal records
  • Complying with legal and regulatory obligations
 

We do not sell personal data.

4.Legal Basis for Processing

Where required under applicable law, personal data is processed:

  • Based on consent provided by the individual
  • For legitimate business purposes
  • To comply with legal obligations
  • For performance of contractual obligations (where applicable)
 
5.  Data Sharing and Disclosure

We may share limited personal data with:

  • Hosting and IT service providers
  • Website analytics providers
  • Recruitment partners (if applicable)
  • Legal or regulatory authorities where required

All such disclosures are made under appropriate confidentiality and security obligations.

We do not share personal data for unrelated commercial purposes.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable laws.

Recruitment data may be retained for a reasonable period for future opportunities unless deletion is requested.

Website usage data collected through analytics is retained in anonymised or aggregated form.

 

7. Data Security

Rezolution implements reasonable technical and organisational safeguards to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Access to personal data is restricted to authorised personnel on a need-to-know basis.

While we implement appropriate safeguards, no digital platform can guarantee absolute security.

 

8. Cookies and Analytics

Our website may use cookies and analytics tools to understand website performance and visitor behaviour.

These tools collect non-identifiable usage information such as browser type, session duration, and page views.

Users may control cookie settings through their browser preferences.

 

9. Rights of Individuals

Subject to applicable law, individuals may have the right to:

  • Request access to personal data
  • Request correction of inaccurate data
  • Withdraw consent (where processing is consent-based)
  • Request deletion of personal data, subject to legal limitations

Requests may be submitted using the contact details below.

10. Grievance Redressal

For privacy-related concerns or requests, please contact:

Email: info@rezolution.in
Phone: 022 65467107
Address:
16th Floor, Konar Business Park,
Thane Industrial Area, MIDC Wagle Industrial Estate,
Road No. 16/Z, Ambica Nagar,
Wagle Industrial Estate,
Thane West, Maharashtra – 400604

We will respond within a reasonable timeframe in accordance with applicable law

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements.

The latest version will always be available on this page with the updated effective date.